Warranty & Returns

Warranty, Returns and Refunds Policy
Thank you for shopping with GaffTech.

If you have a problem with your purchase, we're here to help.

Your purchase is warrantied against manufacturer defects and can be returned or replaced within 90 days of the original receipt of the product, if the return is due to manufacturer defect or damage. If you receive a damaged product, please notify us immediately to initiate an exchange. Refunds will be issued in the same method of payment as the original payment.

To be eligible for a return for reasons other than manufacturer defect, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

Before you return a product please contact us:

- By phone number: 1-844-423-3486
- By email: support@gaffgun.com
- By visiting this page on our website: http://www.gaffgun.com/pages/contact

Please make sure:
- The product was purchased or received in the last 30 days
- The product is in its original packaging and includes all adapters and accessories.

Promotional and bundled items
When a promotional item included in the original transaction is not returned, the value of the promotional item will be deducted from the refund amount.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. Then, contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@gaffgun.com.

Contact us
If you have any questions about our Warranty, Returns and Refunds Policy, please contact us:

- By phone number: 1-844-423-3486
- By email: support@gaffgun.com
- By visiting this page on our website: http://www.gaffgun.com/pages/contact

TERMS OF SALE
GAFFTECH, TO THE BEST OF ITS KNOWLEDGE, MAKES EVERY EFFORT TO EMBODY THE HIGHEST DEGREE OF PROTECTION IN ALL THE EQUIPMENT IT MANUFACTURES. WE CANNOT, HOWEVER, GUARANTEE FREEDOM FROM INJURY RESULTING FROM USE OF TAPE APPLIED BY GAFFTECH PRODUCTS. THE USER ASSUMES ALL RISK OF INJURY DUE TO USE. EQUIPMENT SHOULD BE USED ONLY AS INTENDED, MAINTAINED CAREFULLY, INSPECTED PERIODICALLY BY USER FOR LOOSE FITTINGS, AND THE SAFETY OF TAPE APPLICATION SHOULD ALWAYS BE CONFIRMED BY USER.